The team insight
Le coffret idéal pour un moment cocooning à la maison.
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Customer Reviews
The box arrived damaged, so I could not offer it as is. Otherwise great products!
Hello Stéphanie, We are sincerely sorry for this problem :-/
If you haven't already done so, don't hesitate to send us an email with your order number and the batch number of the product concerned to contact@ohmycream.com so that we can find a solution together.
Alexandrine from the Oh My Cream! team
When I applied this oil my skin became very red, I felt like a burn, which turned into itching. It disappeared about two hours later. I tried again the next day, but the reaction was the same. So I informed the store, and apparently I'm not the first. However, no commercial gesture was made!
Hello Valerie, I am sincerely sorry that this product does not correspond 100% to your expectations... In spite of all the safety controls carried out, undesirable effects can occur and are often linked to an individual sensitivity to one or several components. If the skin reddens/reacts, there is certainly an active ingredient that you do not tolerate. You should know that we can react to anything, even to natural active ingredients :-/
This is a subject that we take very seriously at Oh My Cream! Would you be able to send us some photos by email as well as your order number at contact@ohmycream.com please?
We look forward to hearing from you,
Alexandrine from the Oh My Cream! team
At Home Spa Set