Oh My Cream! Our Daily Commitments
Oh My Cream was born out of a strong conviction: that of a more thoughtful, more respectful, more transparent, and more mindful approach to beauty—without ever compromising on sensory pleasure or expertise.
These core values guide every decision we make: authenticity, kindness, transparency, humility, the right to make mistakes, and unity. They aren’t just words—they’re lived out in our teams, in our stores, and in every interaction with our customers.
Our Commitment to the Environment
Promote more reasoned and environmentally-friendly beauty consumption.
Since its founding, Oh My Cream has been committed to offering the best in alternative beauty: effective skincare products with transparent formulas that prioritize sensory pleasure while remaining gentle on your skin and the environment. At the heart of this approach is our selection charter. A true guarantee of quality, it sets out precise and rigorous criteria that all brands and products on our shelves must meet: ingredient quality, formula transparency, and environmental and/or social commitments. For us, it serves as an essential guide to maintaining high standards over time, in the pursuit of a more responsible and thoughtful approach to beauty.
In line with this approach, we structure our long-term environmental commitment through a carbon reduction roadmap, guided by the completion of an annual carbon assessment. This tool allows us to measure our impact, identify our priorities for action, and ensure that our decisions contribute to a process of continuous improvement.
Do you shop online? Today, many of our partner brands have decided to stop producing samples, in part to reduce the environmental impact of single-use packaging. At Oh My Cream, we support this more responsible approach. Therefore, starting April 9, 2026, your online orders will no longer include samples.
When it comes to shipping, we now offer Mondial Relay, a more eco-friendly option (whenever possible!) than home delivery. Finally, to reduce our environmental impact, we’ve decided to stop producing our tote bags and pouches. We know you really appreciate these little touches, but we’re committed to making more small changes that make a difference. And today, the most eco-friendly option is to use the bags and pouches we already have at home. We’ve also decided to limit the use of tissue paper inside packages, since it’s usually thrown away right away.
Our logistics workshop
To pack your orders with care and ship products to our stores in record time, we use a logistics facility based in the Île-de-France region. This facility also implements various measures to minimize its environmental impact:
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Waste is sorted by on-site teams and placed in recycling bins, then repackaged according to type for recycling. The paper is used to supply several paper mills, and cardboard scraps are reused by cardboard manufacturers. The same applies to other types of waste: wood (from pallets) is repurposed as firewood, and plastic film is collected by plastics processors. Cardboard boxes from our partner brands are reused to ship merchandise to our stores. Similarly, the plastic bags that protect our product samples are repurposed for reuse multiple times.
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We donate unsold products to nonprofit organizations and use recycled plastic for the merchandise in new stores in partnership with Le Pavé.
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Our logistics department has implemented a computer system to securely manage the expiration dates of our products and thereby prevent any waste.
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The entire logistics facility is lit by an LED lighting system, and motion sensors have been installed to ensure that electricity is used only when needed. On-site teams also receive regular training and are made aware of their consumption of supplies.
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Finally, we’ve completely overhauled our supply chain: our stores in Paris and the inner suburbs are delivered to at night or in the early morning by a single delivery person who makes a single round from our logistics center. This significantly reduces our carbon emissions (and yes, no more traffic jams!) and also greatly minimizes damage, since the shipping boxes are handled very little. In fact, we no longer use cardboard boxes for these deliveries but instead use plastic crates, which are then picked up by the delivery driver during the next delivery.
Our Social Commitment
Transmit our values and our vision of beauty so that women can take care of themselves and dare to achieve what they (really) aspire to.
We believe that beauty can be a catalyst for confidence, self-expression, and empowerment. Through our expertise and our stores, we seek to offer much more than just products: a way to take care of yourself and have the courage to pursue what truly matters.
This commitment is reflected in concrete actions aimed at providing support and passing on knowledge.
We’re strengthening our commitment to solidarity by rounding up purchases at the register, in-store, and on our e-shop. The donations collected are given to organizations that support women. In France and Belgium, for example, we’ve worked with Un Petit Bagage d’Amour (which supports isolated mothers with their babies) and theOasis du Samu Social (a shelter and care center for women experiencing homelessness). In the United Kingdom, donations are given to Women’s Aid, which helps women who are victims of domestic violence.
Items purchased for our photo shoots that we won’t reuse (dishes, lamps, blankets, etc.) are also donated to organizations that help isolated individuals or refugees. Similarly, all the furniture from our previous offices was donated to Ô Femima, an organization that works to protect children and mothers, trains those who work with them, and advocates against violence.
Finally, every year, we donate €1 for every order placed during the Black Friday period to a charity. In 2025, we have chosen the Fondation des Femmes. In 2026, we will donate the proceeds to CEW France.
We are also developing a mentoring program specifically for women entrepreneurs. Each year, we support several projects by offering them a package of 10 hours of consultations with members of our Executive Committee or in-house experts on key areas of their development: strategy, branding, product, finance, or organization.
Through these initiatives, we seek to create spaces for knowledge-sharing, support, and growth for women, in line with the values we uphold every day.
Our Commitment to Governance
Engage teams around an inspiring project, while ensuring the fulfillment and balance of each individual.
Oh My Cream is a people-centered company… Because we firmly believe that a project only has meaning if it is shared, embodied, and experienced collectively.
We place a great deal of importance on the overall well-being of our teams, particularly by consistently practicing compassionate leadership. “No one is expected to do the impossible” is Juliette Levy Cohen’s guiding principle: we all believe that the right to make mistakes is fundamental to learning, and that—even though we are an ambitious and passionate team—we also know how to recognize our limits and accept the unexpected.
We give everyone the opportunity to share their thoughts on their daily lives, work-life balance, and needs, so that we can identify concrete ways to improve and support their professional growth.
We have also chosen transparency as a cornerstone of our internal culture. Regular practices are in place to ensure direct and clear access to information—including strategy, performance, and key decisions—thereby enabling everyone to understand both the company’s broader challenges and the day-to-day work of other teams.
When hiring, we place a high value on “soft skills” ( behavioral skills such as interpersonal intelligence, communication skills, etc.)—which can’t be learned, even at the best schools :-), as well as experience and personality. For us, all of these factors are far more important than degrees. Finally, we are developing a recruitment policy that promotes inclusion and equal opportunity (particularly with regard to disability).
Oh My Cream is also committed to providing the best possible support for every employee’s life stages. We support and assist our employees with parenting-related issues. In particular, as a signatory to the Parental Act, we offer a one-month, fully paid “second-parent” leave, regardless of gender or employment status. We’re also implementing a gradual return from maternity leave by allowing our female employees to return to a 4-day workweek, with no loss of pay, for a period of 3 weeks. More generally, work-life balance is a top priority for us, and we offer flexibility in organizing remote work.
In short, our policy is to respond appropriately to each situation in order to achieve the best possible balance between the personal and professional lives of our teams, who are so involved on a daily basis.
And Oh My Cream Skincare?
With Oh My Cream Skincare, we want to make high-quality skincare accessible at a reasonable price. It’s a tricky balance to strike, but while we work toward taking it even further, here’s what we’re already doing:
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All of our products are made in France, with the exception of our makeup, which is manufactured in Italy: the formulas are developed by our partner laboratories in France (and also in Switzerland), and the packaging is handled by French partners.
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To minimize our environmental impact, we’ve launched our first 100% recyclable, single-materialrefills for each of our cleansers and our Makeup Remover Oil. They help improve the life cycle of our products. From very first use, the carbon footprint of our product packaging is reduced by 38% for theMakeup Remover Oil (use of lighter packaging: 12g vs. 130g), and 31% for the Cleansing Gel and theCleansing Emulsion (packaging without a pump or case) and 36% for the Cleansing Foam (packaging without a pump or case).
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We do everything in our power to limit our ecological impact, which is why all our products are made in France (with the exception of make-up made in Italy). Formulas are developed by our partner laboratories in France (and also in Switzerland), and packaging is done by French partners.
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In keeping with our commitments, we have introduced a major change to our iconic product line: a new packaging design—now finally available—that is modern, elegant, and sustainable, featuring more ergonomic sizes with clean lines and high-quality materials, all manufactured in Europe:
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primary packaging is now made in Europe, recyclable (except for pumps and pipettes) and refillable
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secondary packaging is made in France, recyclable, made from recycled paper and vegetable-based inks, and PEFSC-certified.
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We analyze the entire life cycle of our product packaging using a new European method to systematically assess its environmental impacts, from the extraction of raw materials through to final disposal.
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Our products that require special packaging are assembled into kits by ESATs whenever possible.
Here is a summary of the concrete actions we take every day. We realize that we need to go even further and continue our efforts.
Please feel free to write to us at contact@ohmycream.com to share your comments, suggestions, or to tell us about what you do every day that might inspire us.
See you soon!
The Oh My Cream Team