The team insight
Il rivalise en intensité et en tenue avec les eyeliners conventionnels... On est aussi fan de sa précision et de sa flexibilité : même les plus novices peuvent se lancer sans rater leurs traits !
Our clients share their reviews
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Customer Reviews
I had this product recommended to me in the store for its very good hold. I was very disappointed from the very first use. The eyeliner is difficult to apply (it looks like it's been cut with water) and fades after a few moments. I've kept it upside down ever since I bought it (two weeks ago) and that doesn't help! If it's not a defective product, it's of very poor quality.
Hello, I'm really sorry about this problem. It's possible that you've come across a faulty product. Could you please write us a short email at contact@ohmycream.com specifying your order number and the batch number of the product so that we can find a solution together?
See you soon, Charlotte ♡
Disappointing product , did the job 1 week , the line does not mark any more , the black is almost grey ... NUL Concern:First wrinkles
Hello, we are sorry to hear that this product did not suit you 100%. It is important to store this product upside down in a jar, for example, so that the lead can be charged with ink.
We are available via live chat Monday to Friday from 9:30am to 5:30pm if you have any questions.
See you soon, Charlotte ♡
Super disappointed because as soon as I applied it, the product spread all over my eyelid and the line disappeared. After 2 uses, I threw the product in the garbage can... :(
Hello Stéphanie, we're sorry to hear that you weren't 100% satisfied with this product, which may not have met your expectations. Please do not hesitate to contact us by live chat from Monday to Friday from 9:30 am to 5:30 pm so that we can best guide you in your choices.
See you soon, Charlotte ♡
Disappointing for the price and compared to the rest of the range. The black doesn't mark well on the eyelid: you have to apply it several times, and the result is still average. (From the first days of use). I'm used to Channel, which is the same price, holds up superbly and lasts me 12 months. This one will "last" me 1 month if you consider that it's wearable to date.
Hello Marine, we're really sorry to hear about your disappointment with this product. It's important to keep the Clean Line Eye-Liner upside down so that the ink soaks perfectly into the marker and so that it doesn't dry out. We're always available via live chat Monday to Friday from 9:30am to 5:30pm if you have any questions ♡.
See you soon, Charlotte
The product was stored as recommended, i.e. upside down, and after a few weeks the colour had completely faded and the product seemed almost empty without having used it every day. Product either defective or of very poor quality
Hello, I'm really sorry about this problem. It's possible that you've come across a faulty product. Could you please write us a short email at contact@ohmycream.com specifying your order number and the batch number of the product so that we can find a solution together?
See you soon, Charlotte ♡
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