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Un soin lavant généreux et ultra-riche qui nourrit intensément dès l’étape du shampoing !
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An effective shampoo that moisturizes and softens dry hair Concern:Smoothing frizz
Hair routine recommended in the store (I imagine it was the brand they were asked to promote at the time, but oh well) because I have long, thick hair... in the end it doesn't suit me at all, weighs my hair down and makes it sticky...
I give it 3 stars because I think it's an okay shampoo if your hair isn't very porous, which isn't my case, but I think it's a shame that the saleswomen aren't better trained, because thick hair doesn't necessarily mean you need a ++ moisturizing shampoo... in short, I did my own research and ended up finding my routine elsewhere at a lower cost (yes, because 150€ for a routine that doesn't suit me at all stings...) Concern:Nourish & Repair
Hello Celia, thank you for taking the time to share your opinion with us.
We're very sorry to hear about your disappointment with this product. Please know that we take great care to train each and every one of our employees with a solid training program lasting over 3 weeks. This product matches your hair description in every way, but sometimes there are exceptions.
Do not hesitate to consult us by live chat from Monday to Friday from 9:30 am to 5:30 pm, we will be delighted to advise you as best we can ♡.
See you soon, Charlotte
Delicate, pleasant-smelling shampoo
My hair is silky and light
Bought in a store on the advice of the sales assistant, and after several uses, my hair is oily/poozy, even when I use less product and rinse very well. Not at all suitable for my thick, dry hair. Disappointed considering the price. Concern:Nourish & Repair
Thank you for taking the time to share your opinion with us.
Obviously, I'm sorry to read that it doesn't meet your expectations.
Indeed, even though this shampoo is made for thick, dry hair, the result may vary depending on the hair, just as it does for the skin; all hair reacts differently.
Please do not hesitate to contact our customer service department at firstname.lastname@example.org if you require any further product advice. :-)
When I bought it in a store, I was given the same marketing speech for leaving the hairdresser's as on the website. well, when I leave the hairdresser's, the result is really different! given the price of the bottle, I was expecting something else.
i've got thick hair, i didn't get any shine or frizz, but above all nothing special, and the conditioner sample offered didn't seem very pleasant to apply. i'm ready to wash my hair tomorrow. Concern:Restoring Shine Concern:Restoring Shine